Recommendations - Compose Email
Tickets are created in our system by sending a regular email to the appropriate email address. The instructions that follow will help you to compose an email that will cause the system to generate an effective ticket:
Item |
Instructions |
|---|---|
| Email Account | If you will be attaching a .ZIP file to your email, please use your personal email account rather than your University email account. The University email server removes all .ZIP file attachments even from outbound emails. So, your .ZIP file will be lost. The email server for your private email account probably does not follow the same practice. If you will not be attaching a .ZIP file, then choose whichever email account is most convenient for you. |
| To | Recommendations@TrainorHelpDesk.ligent.net |
| Subject |
While I can write multiple letters of recommendation to support multiple applications, these multiple applications will work best if you open a new ticket for each application. To make these tickets easy to identify, please include the name of the school (or employer) and program (or job) as part of your email subject line. Your subject might read: Recommendation for Cal Berkeley Informatics PhD Program. Or perhaps: Recommendation for Google Product Manager Position. These separate and well-named tickets will be easier for me to match up with requests as they arrive from the programs (or employers) to which you have applied. |
| Message Body & Attachments |
To avoid a series of back-and-forth posts to the ticket, please provide information based upon the tips presented in the following document: Tips For: Recommendation Request |
| Your Name | Please include your full name at the bottom of your email. Use the name that you are using in the course. Without this, we will need to guess who you are based upon your email address when we look at your ticket. |
Ready to Send?
If you have entered all of the information above, you are ready to send the email. For tips on sending your email and confirming the creation of your ticket, please proceed to Send & Confirm.