Trainor HelpDesk

User Guide

Start Here

If you would like to know more about the purpose and features of the Trainor HelpDesk, please visit About Trainor HelpDesk.

This page is the first of a series that comprises a job aid for using the Trainor HelpDesk. By clicking through these pages, you will be coached through the process required to open a ticket on the helpdesk. This process will include the following steps:

  • Start Here.
  • Choose Queue.
  • Compose Email.
  • Send & Confirm.
  • Correspond with HelpDesk Team.

Please continue by proceeding to Choose Queue.